FlexPay - Service disruption – Incident details

All systems operational

Service disruption

Resolved
Partial outage
Started 8 months agoLasted 13 minutes

Affected

Enterprise API

Partial outage from 7:51 PM to 8:04 PM

Recovery Advisor API

Partial outage from 7:51 PM to 8:04 PM

Gateway Management API

Partial outage from 7:51 PM to 8:04 PM

Response Code API

Partial outage from 7:51 PM to 8:04 PM

Batch API

Partial outage from 7:51 PM to 8:04 PM

Updates
  • Resolved
    Resolved

    This incident has been resolved.

    An automated update process was triggered on one of our production Kubernetes clusters, leading to a temporary service disruption. This occurred due to an update management setting that allowed the update to proceed outside of our planned maintenance windows. During this period, critical services experienced a brief downtime, affecting transaction processing.

  • Investigating
    Investigating
    We are currently investigating this incident.